The Hyper-Unit Growth Playbook

The Hyper-Unit Growth Playbook

The Hyper-Unit Growth Playbook

Rise of Unit Performance

In today’s inflationary environment, dollar growth is no longer king, with brands increasing price to keep up with costs. Instead, Unit Growth reigns supreme today.

Manufacturers care more about unit economics than ever before, equity research analysts are tracking it and, most importantly, leading retailers are now using unit growth and velocities to inform assortment, promotion and category decisions. Unit growth has become a leading indicator for brands that seek durable, resilient growth, beyond their revenue management playbook.

Hyper-Unit Growth Brands

To understand how brands are driving unit growth, we identified the brands that are exploding with double-digit unit growth and represent a significant business (>$150Mil in Revenue).

We narrowed our list to what we’re calling our Top 10 Hyper-Unit Growth Brands that are representative across categories, tenure and company types. We analyzed these brands to understand HOW they’re performing at such a high level with consumers in today’s environment.

We’ve translated our learning into a model with concrete principles that can apply broadly across categories regardless of brand size, category and age!

Hyper-Unit Growth brands prioritize strategies to drive habitual consumption by understanding how to integrate your brand into consumers’ daily, weekly, or monthly rituals- make it a necessity and easy to buy, use and replenish. Driving habit formation has been a staple of successful digital platforms which place consumption at the tips of your fingers: big platforms like Amazon with Subscribe & Save or subscription-based health services like Whoop and Oura.

Brands that rely not only on external triggers, such as subscription notification, but also internal triggers, which come from a deep need for the product, cement habits to the point where purchase is automatic rather than something that needs to be justified. Rinse and repeat services, products, and brands are becoming essential to consumers’ everyday lives.

Unlock habitual consumption with three principles:

1. Build a superior value equation
2. Inspire multiple occasions
3. Be easily accessible

These come together to create our hyper unit growth engine and altogether drive habitual usage.

Build a Superior Value Equation

A superior value equation comes to life when a brand strives to define its market position with no competition – with instead a core goal of serving the crucial, relevant consumer needs with valued benefits, along with the best ways to deliver on them.

International Delight brings fun and nostalgic flavors to consumers at a price that delights just the same. Brand licensing with other well known products and flavors boosts their flavor profile with favorites like Hershey, Cocoa Pebbles, and Cinnabon. While partnering with pop culture phenomenons boost the brand’s profile- collaborations with the recent Mean Girls movie, and TV shows like the newest season of Bridgerton. The combination of nostalgia, pop culture references, and variety makes International Delight accessible to more consumers than being just a coffee creamer.

A standout for its strong brand ethos and premium ingredients, Kodiak is all about delivering tasty and nutritious food in a protein-packed, convenient way. From on-the-go professionals to parents juggling busy schedules, Kodiak makes breakfast quick, easy, and nutritious for all with its oatmeal and flapjack cups, while simplifying at-home baking with its squeezable flapjack mix.

Sumo Citrus has made a name for itself in the world of citrus- consumers are delighted by the better benefits Sumos offer them vs. their regular mandarin or orange: They’re bigger, easier to peel, have no seeds, and taste that much sweeter! Paying the premium price for this mandarin is worth it to consumers – who flock to social media to rave about how Sumo makes their favorite fruit that much sweeter!

Vital Farms brings “ethical food to the table” through their responsibly produced eggs and butter. Their farmer’s market-inspired packaging conveys not only aesthetic appeal but the brand’s ethos, with egg cartons that proudly state, “tended by hand on small family farms” and “made with fresh air and sunshine.” For those willing to pay a little extra, Vital Farms is the perfect way to show they care about their health, the environment, and happy chickens

Be Easily Accessible

Accessibility – ensuring your brand is easy to find, buy, and use – is one of the core drivers of habitual brand usage. One click accessibility right at the fingertips of shoppers is crucial to keep people coming back – and prevent them from straying elsewhere! In today’s world, this means outsized shelf presence, multiple points of interruption in store, and showing up digitally. Brands need to always be only one arm’s length, or one click, away.

Rao’s Homemade has expanded into soups, pastas, and frozen entrées. From the brand’s inception, consumers have enthusiastically paid a premium for their sauce, drawn to the clean, high-quality ingredients and the brand’s ability to communicate craftsmanship and authenticity. Their premium packaging and brand block turns retail into their #1 medium to drive sales- supported by retailers that realize the boost to their category performance when Rao’s converts more consumers into the brand.

The search is on for fun and novel ways to caffeinate, and Alani Nu attracts Gen Z
shoppers looking for a buzz. Colorful packaging and nostalgic flavors like Hawaiian Shaved Ice bring a playful and fresh twist to the category – and remind people of their favorite childhood treats! The brand’s success is propelled by its strong instore presence, with endcaps, presence in the cooler, and special displays keeping it top-of-mind and encourage consumers to grab a few as they shop around!

In a crowded snack aisle, Nature’s Bakery stands out as the go-to for parents wanting healthier treats that kids love, while also catering to various dietary needs. Nature’s Bakery provides an engaging online experience that educates and turns one-time visitors into loyal fans. Engaging social content draws in consumers, while features like Subscribe & Save and a slew of rewards programs keep people coming back!

Inspire Multiple Occasions

This lever is all about giving consumers more ways to use your product or view your brand outside of its core offering. Being able to use one product for a diverse range of occasions sparks consumer interest, and encourages them to buy more so they can use it for all the moments they want to!

Lifeway Foods has elevated kefir and farmer’s cheese from dull dairy staples into trendy must-haves. Their Instagram serves as a hub for discovering new ways to mix their products into everyday recipes, and consumers turn to TikTok by the millions to whip up their own unique takes on these healthy but tasty innovations. While kefir is often associated with breakfast, Lifeway products can be used to elevate any meal.

Liquid IV’s hydration powders can be used by anyone, anywhere, and the brand’s fun and fresh flavors attract athletes and non-athletes alike. With benefits across energy, immunity, gut health, and sleep, there’s no shortage of moments to grab a packet of their electrolytes—whether it be following a workout, the morning after a social evening, on an airplane, or daily use to put your wellness shield on.

In a category once dominated by heavy gym goers and lackluster products, Premier Protein is shaking things up with tasty but nutritious protein solutions for shoppers of any sort. The brand celebrates the many possibilities for ready-to-drink enjoyment through its socials which offer inspiration for DIY indulgence. The versatility resonates with consumers, who are eager to share creations like “profee” (protein coffee), guilt-free “nice cream” spun in their Ninja Creamis, or even pudding!

Hyper-Unit Growth Playbook

Superior Value Equation: Be consumer need centric

Constantly improving upon the value equation, by prioritizing needs vs wants that fit into consumers’ day to day life is crucial to driving habitual usage. Brands need to understand both the core consumer needs at the heart of their decision making and the broader frame of reference in which people make decisions – and what they’re comparing your brand to – to grasp the context. A superior value equation is essential to bring in new households and drive repeat purchase.

Inspire Multiple Occasions: Understand your demand spaces

Understanding the demand spaces in which your brand can play in is critical to spurring incremental consumer usage and regimen. Consumers are motivated by underlying needs, many of which ladder up to internal triggers that can prompt instinctual repurchase. Once brands understand where to play, they can pinpoint how to best meet consumers’ needs in these spaces with priority demand plan elements.

Be Easily Accessible: Online to offline (O2O) execution

Bringing people in – and slotting into their busy lives – requires meeting consumers where they are and making it as convenient and obvious as possible that this product is a great fit for their needs. Starting point is using channels to take control of the consumer relationship both physically and digitally . Understanding the consumer role each channel fulfills, and what will delight consumers across each of these channels, will be the key to pulling on the right levers to achieve growth. In a decidedly omni channel environment, brands need to both stand out in-store as well as online with search and media to be “above the fold” and consistently show up organically for shoppers.

Let’s get in touch, we have more insights to share on each of the trends above! Reach out to us at [email protected] to discuss winning, growth boosting strategies.

Price is What You Pay, Value is What You Get

Price is What You Pay, Value is What You Get

Price is What You Pay, Value is What You Get

A Roadmap to Driving Consumer Choice

Tide and Ice-T might seem like an unlikely duo, but they teamed up for a memorable reason: cold calls. The Tide campaign called upon (no pun intended) the likes of celebrities from Annie Murphy to Mark Messier to amplify its broader #TurnToCold effort. In the commercials, Ice-T and WWE wrestler “Stone Cold” Steve Austin ring up their high-profile friends to inform them that Tide Pods clean clothes better in cold water than its cheaper competitor does in hot. The campaign’s purpose is two-fold; in emphasizing the high performance of Tide detergent in cold water, consumers can expect cleaner clothes while saving money on their energy bill and feeling better about their carbon footprint.

While the #TurnToCold commercial appears lighthearted and humorous, we also see a smart marketing strategy. Rather than competing with bargain brands on price, Tide asked a different question: how can we demonstrate the value of choosing Tide over the bargain brand? #TurnToCold is Tide’s answer, and it focuses on the benefit side of the value equation over price comparisons. This is a concept with broad application beyond the world of washers and dryers. At Seurat, we think it’s of critical importance to maintain a pulse on consumer decision making, and now more than ever brands must understand how Americans are defining value as they make product choices.

A glance at Wall Street headlines tells one story; major indices rally to heights not seen since 2022, inflation steadily moderates, and U.S. GDP shows promising growth.

However, this is just one side of the story. To understand the entire economic picture, we must also consider Main Street, where the average American works, shops, and lives. A closer look reveals that household debt is at an all-time high and real average income has declined by nearly five percent since 2019. The government stimulus and COVID lockdown savings that once padded Americans’ bank accounts and boosted discretionary spending are now depleted, and sticky inflation across major household spending areas like food and housing continues to eat away at consumers’ sense of financial stability.

Amid economic turbulence, Americans are finding it hard to maintain optimism.

The average American has experienced one too many ups and downs in recent years to maintain hope in a stabilizing economy. The Consumer Confidence Index has trended down over the past three years, with many Americans planning to reduce spending in key categories such as Sports & Outdoor, Home Furnishing, and Housing. These feelings of uncertainty have compelled consumers to change where and how they shop. More consumers are turning to value-oriented retailers in search of deals and selecting value brands or private label at the shelf. Amazon’s recent record-setting $14.2 billion earned during Prime Day underscores just how many consumers are feeling financially squeezed. Even higher-income households are feeling the effects, with 35% of those earning over $150k annually expressing concerns about meeting their financial needs and intending to cut back on spending in areas like entertainment and dining out.

Even as Americans tighten their purse strings, brands still have valuable opportunities to connect with and delight consumers.

Americans express a willingness to spend more for products that make them feel good about themselves and about the world around them. As emphasized by Warren Buffet, separating value from price reveals that the cheapest option isn’t always the most valuable one. Shoppers consider the price but also weigh the intangible costs and benefits that a brand offers, and achieving success through economic cycles means staying attuned to these values and how they might be shifting. Winning brands are the ones that are able to maximize their consumers’ value equations through changing times.

Across a variety of categories and products, we’ve identified five macro drivers of value beyond price that brands can use to be the preferred choice among consumers:

Driver #1: Convenience

As people return to the office and are increasingly mobile, demand is rising for convenient meal, snack and beverage options. Consumers are willing to pay more for food products and services that complement their on-the-go lifestyles.

Driver #2: Functional Benefits

Consumers are increasingly focusing on health and the ability of specific foods and beverages to help support physical and mental well-being. It therefore comes as no surprise that 78% of consumers are willing to pay more for all-natural labels, which is evidenced by sales of products touting functional benefits growing in share. For example, in the past four years, functional beverage sales have surged by 54%, outpacing the market by 11%. Consumers often believe paying more for functional products is worth the perceived increase in benefits.

Driver #3: Customization

As consumers seek more meaningful and tailored experiences, personalization has become a key driver of success for some brands. Shoppers appreciate the creative and bespoke touch that customized products offer. From buying hair care products formulated to your needs to enjoying music blends curated specifically for your taste, demand for unique products is transforming purchasing behavior and showcasing how deeply consumers value individualization.

Driver #4: Sustainable Choices

As focus on environmental and social issues grows, shoppers are increasingly looking to make an impact with their dollars. For example, 67% of shoppers are willing to pay more for Fairtrade products, with an average willingness to spend 9.7% more for sustainability. This trend reflects a strong alignment between personal values and buying decisions, with many consumers choosing to support companies that reflect their beliefs, albeit at a higher cost. Brands that prioritize eco-friendly practices, fair labor, and ethical sourcing demonstrate that business success and sustainability can indeed go hand in hand.

Driver #5: Packaging

Innovating package architecture provides opportunities to capture new consumers and expand a products’ use-cases. Offering hummus in squeezable to-go packs allows consumers to use it as a spread while bypassing soggy bread or the hassle of bringing a tub of hummus to the office. Cylindrical tissue boxes designed for cupholders circumvent cluttered glove boxes and attract consumers looking to have tissues readily available in their car. No matter the product, with the right packaging strategy brands can create new consumption occasions and drive incremental purchases.

To leverage these value drivers, it’s critically important to start with a deep understanding of the consumer decision process to unpack valued (or missing) benefits within the category along with the best ways to deliver on them. We’re confident that with the right insights and strategic approach, brands can not only align with evolving consumer values but also grow their impact and profitability regardless of the economic climate.

If you’re interested in learning how to maximize your brand value through a deeper dive into insights or value strategy, we’d love to continue the conversation. Please reach out at [email protected].

No Cap: Disruptive Gen Z Trends

No Cap: Disruptive Gen Z Trends

No Cap: Disruptive Gen Z Trends

Overview:

Did you know Gen Z’s attention span is just 8 seconds? That’s about how long it takes to scroll past a meme or see a TikTok video go viral…then become old news. Welcome to the whirlwind world of Gen Z trends, where today’s slay is tomorrow’s cringe.

Forget everything you thought you knew about consumer behavior—Gen Z is rewriting the rulebook. In today’s fast-changing world, Generation Z, born in the late 1990s through early 2000s, leads the charge in redefining societal norms through their unique preferences and behaviors. Gen Z is outspoken and unapologetic, representing a generation with unparalleled access to information, diverse perspectives, and significant impact on global trends.

Gen Z makes up roughly 20% of the population and has over $360 billion in spending power, influencing what we buy, how we live, and what we believe. Many brand owners don’t understand just how different Gen Z is from previous generations. As a result, brands struggle to effectively engage this mobile-first, socially conscious generation.

In a competitive market, staying relevant requires shaking up old category norms and embracing a modern, even rule-breaking approach. By unlocking insights behind Gen Z’s behavior and cultural preferences, we uncover what drives their decisions and how brands can succeed with this influential generation of consumers. Here are 6 Gen Z trends to watch out for:

What it is:

It’s the strategy of integrating video game elements, such as challenges and points, into non-game environments to drive engagement, loyalty, and motivation.

Insight:

Gen Z is perpetually plugged in, spending 9+ hours per day on screens. With 90% of Gen Z being video gamers, they are wired for gamified experiences, and their shopping experience needs to be equally as engaging. Traditional shopping lacks the stimuli Gen Z expects in their daily life, and gamification is a way to engage Gen Z shoppers with new brands or brand experiences. With the gamification market projected to grow 25% from 2024-2030, there is a big opportunity for brands and retailers to increase Gen Z buy-in by incorporating game design features into the shopper journey.

Brand doing it right:

Peloton launched gamified rides that mimic a dynamic video game experience instead of watching an instructor through a 2D tablet. Riders must push themselves to score – high resistance, cadence, and output allow them to rack up points and move up the leaderboard. The sense of progress and achievement keeps riders hooked and coming back for more.


What it is:

Social commerce is the process of selling products directly through social media. From product discovery to checkout, the entire shopping experience takes place integrated with content on social media platforms.

Insight:

Social media is not just for scrolling! Social shops, such as TikTok Shop and Instagram Shop, spur discovery and purchase without users having to leave their social media feeds. US TikTok Shop sales hit $17.5 billion in 2024 with 75% of TikTok users saying they base their household purchase decisions on products they discover in the app. For Gen Z, social media is synonymous with shopping, making it central to discovery.

Brand doing it right:

E.l.f. Cosmetics has thrived on TikTok Shop by creating engaging content like trendy challenges and creative tutorials that appeal to the platform’s users. The brand collaborates with popular TikTok influencers and uses live streams to showcase products and interact with viewers. By integrating TikTok Shop, e.l.f. provides a seamless shopping experience with exclusive deals. Their relatable, fun brand voice and active engagement with user-generated content further enhance their success on the platform. By effectively combining these strategies, e.l.f. Cosmetics has tapped into TikTok’s vibrant and engaged community, driving brand awareness, engagement, and sales.


What it is:

In a time of uncertainty and stress, Gen Z looks fondly to eras they didn’t actually experience but perceive favorably, driving them toward products and aesthetics that evoke nostalgia.

Insight:

Gen Z looks back to the past to escape anxiety about the future of climate change, rapidly rising inflation, and global unrest. Nostalgia is escapism and Gen Z is embracing any way out: music, movies, fashion, and products. 80% of US Gen Zers like when brands bring back old aesthetic styles and 74% love when brands produce retro products.

Brand doing it right:

Olipop is a healthier soda that appeals to Gen Z through retro branding and throwback flavors. It positions itself as a healthier alternative to traditional soda while using cultural references from past decades in its advertising and social media. By blending nostalgic elements with modern health benefits, Olipop effectively attracts Gen Z, offering a product that reminds them of the past and fits their current lifestyle.


What it is:

Gen Z purchases products to curate aesthetics that align with their ideal self-image, using them as tools to express and enhance their personal identity.

Insight:

Growing up with social media has driven Gen Z to develop distinct aesthetics that reflect their cultural identity and set them apart from previous generations. Gen Z is willing to spend to join in on trendy “core” aesthetics. One popular aesthetic is “gorpcore”, which is when outerwear from brands like Patagonia, Arc’teryx, and Salomon are styled and worn as streetwear. Gen Z’s obsession with “cores” has driven over 1 billion views on aesthetic trend YouTube videos. Aesthetics aren’t just for fashion – food, beverage, and beauty brands are leaning into bold, bright aesthetics, social media appeal, and convenience to grab Gen Z’s interest.

Brand doing it right:

Glossier, celebrated for its minimalist beauty products, captivates Gen Z with its sleek, pastel packaging and emphasis on natural, dewy finishes that enhance everyday looks. The brand’s effortlessly chic aesthetic aligns perfectly with Gen Z’s preference for understated beauty. Its strong online presence and community-driven marketing make it easy for Gen Z to connect with and purchase its products, reinforcing the brand’s commitment to style and authenticity.


What it is:

Private label brands are taking off, connecting with Gen Z through “dupes” and resonant value propositions.

Insight:

Gen Z struggles with the realities of being financially independent in a world where household finances are more challenging than ever. They look for ways to be smart savers wherever possible. “Dupe” culture makes knock-offs permissible and even celebrated, evidenced by the 3.7B+ views of #dupe videos on TikTok. Private Label is praised by Gen Z for its “CPG dupes” with 64% of Gen Z always/frequently buying store brands. In the era of “dupes”, name brands need to be even more creative and diligent about communicating their value proposition to Gen Z since a brand name doesn’t always carry the same cred it once did.

Brand doing it right:

Walmart’s Great Value Chicken Dipping Sauce is considered a good dupe for Chick-fil-A Sauce, closely matching its sweet and tangy flavor. It’s more affordable, widely available in Walmart stores, and offers a similar taste experience for those who don’t have easy access to Chick-fil-A.


What it is:

Gen Z is increasingly aware of environmental issues and the impact associated with product consumption, but the convenience and affordability of consumer products continue to drive their use.

Insight:

Gen Z’s commitment to sustainability at times conflicts with their purchase behavior as they weigh the cost of products and struggle with ‘green’ claims made by brands. While 91% want to buy sustainable products, only 39% are willing to pay more for them. High living costs, climate frustration, and conflicting messages undermine their commitment to products deemed better for people and the planet. This struggle is evident in the projected 37% increase in per capita plastic waste by 2060.

Brand example:

The Stanley Cup tumbler has become a popular alternative to plastic water bottles. However the tumbler is made from plastic and other non-recyclable materials, and its production is resource intensive. Marketing it as a better alternative to single use options obscures the negative impact of limited recyclability, excessive packaging, and lack of durability.


Conclusion:

These Gen Z trends reveal a generation deeply influenced by technology, social awareness, and a desire for authentic, personalized experiences. In summary, brands that recognize and cater to these preferences will be well-positioned to engage and capture the loyalty of this influential generation.

1. Unlock Gen Z’s shopping potential by meeting them where they are

Gen Z’s shopping habits are shaped by their extensive screen time and gaming interests, leading them to favor interactive shopping experiences digitally and IRL. At the same time, social media platforms like TikTok and Instagram have become integral to their shopping practices, serving as primary channels for product discovery and purchase. Brands can effectively engage Gen Z by integrating gaming elements into their retail strategies and leveraging social commerce to create engaging omnichannel shopping experiences.

How will your brand leverage gaming elements and social media platforms captivate and engage Gen Z?

2. Align brands and communication with Gen Z’s unique needs and concerns

Gen Z is drawn to nostalgia and curated aesthetics, finding comfort in retro designs and expressing their ideal self-image through bold, trendy products. Influenced by social media, they invest in items that align with their personal identity. However, their strong environmental awareness conflicts with the realities of consumable products. Brands must navigate this complexity by integrating nostalgic and aesthetic appeal into their offerings while addressing the balance between sustainability and practicality.

Which past trends do you see making a comeback, and how will your brand jump on them?

3. Offer unique value to stand out in a sea of “dupes”

To capture Gen Z in a market where private label is winning, brands must emphasize authenticity, shared values, and strong digital engagement. Despite being price-conscious, Gen Z will spend more on name brands that offer compelling value, such as higher quality, ethical practices, and exclusivity. Effective use of social media and influencer partnerships, along with unique and personalized experiences, can set a brand apart and build loyalty by aligning with Gen Z’s desire for individuality and meaningful connections.

How will your brand stay ahead and leverage the “dupe” trend in response to the growing consumer preference for private label products?


Ready to connect with Gen Z consumers? Let’s get in touch, we have more insights to share on each of the trends above! Reach out to us at [email protected] to discuss winning strategies to drive success with the next generation of consumers.

New Vocabulary Words:

1. No Cap:
Meaning: No lie, for real, genuinely.
Example: “I’m telling you, this game is the best, no cap.”
Origin: Originates from hip-hop culture, where “capping” means lying.

2. Flex:
Meaning: To show off or brag.
Example: “He’s always trying to flex his new car.”
Origin: Derived from bodybuilding and fitness culture, showing off muscles.

3. Simp:
Meaning: Someone who does too much for a person they like.
Example: “He’s such a simp for buying her all those gifts.”
Origin: Initially derogatory, it has become more mainstream.

4. Yeet:
Meaning: To throw something with force; also used as an exclamation of excitement.
Example: “He just yeeted that ball across the field!”
Origin: Became popular through Vine and TikTok videos.

5. Bet:
Meaning: An affirmation, agreement, or approval.
Example: “Want to hang out later?” “Bet!”
Origin: Common in African American Vernacular English (AAVE), widely adopted in mainstream culture.

6. Slaps:
Meaning: Really good, especially in reference to music.
Example: “This new song slaps!”
Origin: Refers to the percussive quality of music that’s hard-hitting.

7. Finsta:
Meaning: Fake Instagram account, typically used to post more personal content.
Example: “I only post those pictures on my finsta.”
Origin: A portmanteau of “fake” and “Instagram.”

8. Ghosting:
Meaning: Suddenly cutting off all communication with someone without explanation.
Example: “He ghosted me after our third date.”
Origin: Popularized with the rise of online dating and texting.

9. Glow Up:
Meaning: A significant improvement in appearance, health, or style.
Example: “She had a major glow up over the summer.”
Origin: Derived from “grow up,” but focusing on physical or lifestyle changes.

10. Stan:
Meaning: An obsessive fan.
Example: “I’m a total stan for this band.”
Origin: From Eminem’s song “Stan,” which tells the story of an obsessed fan.

11. Fam:
Meaning: Close friends or family.
Example: “What’s up, fam?”
Origin: Shortened form of “family.”

12. Low-key/High-key:
Meaning: Low-key means somewhat or secretly; high-key means very or openly.
Example: “I low-key love this song” / “I high-key need a vacation.”
Origin: Terms adapted from musical terminology.

13. Mood:
Meaning: Used to express that something is relatable.
Example: “That cat napping is such a mood.”
Origin: Gained popularity on social media platforms like Twitter.

14. Tea:
Meaning: Gossip or news.
Example: “Spill the tea!”
Origin: Derived from “T” in drag culture, meaning truth.

15. Salty:
Meaning: Bitter or upset.
Example: “She was salty about losing the game.”
Origin: Slang that has been popularized through social media.

16. Woke:
Meaning: Socially aware and attentive to issues of social justice.
Example: “Stay woke about what’s happening in the world.”
Origin: AAVE, has entered mainstream usage.

17. Rizz
Meaning: Shorthand for charisma, used when someone has a charming or magnetic personality
Example: “He’s got serious rizz.”
Origin: Became popular through social media platforms like TikTok and YouTube.

The Power of Purpose: Harnessing Brands for Good

The Power of Purpose: Harnessing Brands for Good

The Power of Purpose: Harnessing Brands for Good

Ask a marketer about their priorities these days, and you’ll likely hear a few common refrains – navigating economic uncertainty, incorporating AI technology and creating personalized experiences, to name a few. But more so than ever before, purpose has found its way into the conversation.

This comes as no surprise: Gen Z is inheriting a world riddled with challenges, and it seems everywhere you turn there’s a new data point proving how much they care about purpose. As EY aptly observes, “While the core issues that unite them vary from region to region, Gen Z is laser-focused on enacting change and taking action to achieve the future they desire for themselves and the world around them.” Once considered a nice-to-have, purpose is rapidly becoming an imperative for brands to grow with future generations. Even non-Gen Z consumers report that purpose significantly impacts purchasing decisions and loyalty. A recent study suggests consumers are four times more likely to support a brand with a strong purpose and six times as likely to stick by that brand in a challenging moment. The thing is, while it’s easy to declare a priority, purpose is challenging to execute well. Our experience suggests brands fall into one of three camps:

Laggards:

The worst offenders make thinly veiled attempts to take advantage of cultural conversation in a way that has little or no connection to their DNA. This manifests in inauthentic executions that ring hollow – for example, appropriating the rainbow during Pride Month or loudly praising female leaders on International Women’s Day while women remain woefully underrepresented on boards and in the top ranks of management.

Mainstream:

Most brands have admirably committed to doing good in a way that’s tied to the category in which they compete. Coffee and chocolate brands source ingredients in ways that are sustainable for people and planet. Apparel brands donate shoes or socks to people in need. This is good business, and we need these brands to continue their efforts.

Leaders:

A select few brands – and the focus of this paper – have managed to embrace purpose in a way that amplifies their core tenets. That is, their impact work is not just relevant to their category, but central to their brand promise. Consider this purpose marketing nirvana: complete harmony between what the product does for consumers and what the brand does for the world.

Here are 10 brands that can inspire the rest of us to harness the power of purpose.

ByHeart

ByHeart is on a mission to build a future where all caregivers can feel amazing about feeding their babies – regardless of how they do it. The product itself is a clean-ingredient, USA-made, all-in-one infant formula that boasts a closest-to-breastmilk protein blend and removes the need to choose between functional benefits like brain or digestive health. Its online community cluster provides expert answers and advice for breastfeeding and formula feeding. And every purchase contributes to ByHeart’s Open-Hearted Initiative, which together with nonprofit Baby2Baby provides infant formula, nutritional education & other essentials resources to families who need it most – lessening the burden & worry for caregivers while advocating for change that makes feeding more equitable. To date, ByHeart has donated more than 160,000 feeds.

Fenty Beauty

Fenty Beauty is on a mission to make beauty accessible to all. The brand, founded by Rihanna, took the industry by storm in 2017 with “The Fenty 40,” its radically inclusive portfolio of foundations including skin tones that are historically harder to match. (The portfolio has since expanded to include over 50 shades.) Fenty’s 2022 Icon Lipstick campaign featured the tagline “Made to Be Seen,” elegantly weaving the product benefit with a message of inclusivity and inviting consumers (especially BIPOC) to stand tall and be seen. Fenty Beauty also has a long-standing partnership with the Clara Lionel Foundation, which has given more than $100M in grants across the Caribbean & is dedicated to supporting BIPOC communities. A pioneer of ultra-inclusive beauty, it has catalyzed “the Fenty Effect,” spurring other beauty brands to launch their own product lines that are not just inclusive of brown & black consumers, but truly designed for them.

Cotopaxi

Outdoor adventure gear brand Cotopaxi asserts that “adventure inspires people to see the world and make it better.” While its products are ideal for seeing the world, they clearly deliver on making it better, too: Cotopaxi gear is designed to create as little waste as possible, with 94% of products containing repurposed, recycled or responsible materials. By next year, 100% of their products will meet this standard. Cotopaxi’s brand promise goes beyond minimizing manufacturing waste and invites consumers to take part in the process. Their trade-in & repair program (Mas Vida) allows consumers to trade in old gear for gift cards, and the trade-ins are then repurposed and given new life, quite literally becoming part of the fabric of their next product. A delightful upshot of this process is that many products are unique: their beloved Kapai bags are made entirely from leftover fabric scraps, with local artisans deciding how to piece them together in the most interesting way.

Chewy

Pet e-tailer Chewy.com has a passion for pets. The website gives new and seasoned pet parents access to an endless supply of products and services designed to help pets lead happy, healthy lives. Optional subscriptions make pet parenting even easier by delivering everything from premium food to flea treatment and peepee pads right to your door. The brand shows up across touchpoints with warm, inviting visuals and small, personal touches that reinforce its identity as a trusted partner in pet parenthood. Not surprisingly, the brand is also active in philanthropic efforts, donating essentials to rescues and facilitating adoptions to connect pets with loving homes. To date Chewy has donated more than $180MM in pet products to ensure shelter and rescue animals get the quality care they deserve.

Melissa & Doug

Toy manufacturer Melissa & Doug is on a mission to make the world a better place for children through the power of play. In a world of screens and dwindling attention spans, Melissa & Doug toys are 100% screen-free & designed to spark imagination. Beyond providing obvious social and emotional development benefits, the portfolio famously includes wooden toys that are longer-lasting and biodegradable. Melissa & Doug’s approach to philanthropy thoughtfully centers around creating more opportunities for open-ended play among children who might otherwise lack them: to date they’ve donated over 5,000 screen-free toys to pediatric patients & family support centers, contributed over 500 volunteer hours to causes dedicated to helping children thrive (from stocking backpacks to hosting food drives), and given directly to charitable organizations that assist children in unstable environments.

Blueland

Blueland’s mission is to make it “easy to be eco,” focusing primarily on eliminating single-use plastic from our oceans and landfills. The portfolio includes pods of dish, laundry and toilet cleaning products designed to be used the same way as conventional products but without the plastic. As CEO & co-founder Sarah Paiji Yoo says, “we work tirelessly to remove barriers to using our products and ensure they’re just as effective as they are convenient. No one should have to sacrifice a clean home for a clean planet.” Blueland educates consumers about going green not only by proving its products are highly effective, but also by publishing practical tips for sustainable living. The brand is highly involved in activism, with Paiji Yoo playing a key role in initiatives like Amazon’s plastic-free shipping pilot and recent legislation banning plastic pods in New York City.

Cora

Cora’s mission is to make period care accessible to all – inspired by the belief that every body deserves comfort. This belief manifests in products like 100% organic cotton tampons and pads, and in its portfolio of reusables, including discs, cups and period underwear. As a B corp, the company meets the highest standards of verified social and environmental performance, public transparency, and legal accountability. And with each purchase, Cora donates period products and body literacy resources to people who might otherwise go without. As CMO Dana Cohen notes, “Our giving mission is important to our customers, but also to our employees, who feel like we’re making a difference. To date, the brand has donated 24MM products, with 75% of domestic giving dedicated to BIPOC communities.

KIND

KIND Snacks is committed to creating a kinder and healthier world – one act and one snack at a time – with a brand promise that includes being kinder to our bodies, our communities and our planet. ‘Bodies’ involves a commitment to wholesome, low-glycemic snacks with high-quality, recognizable ingredients and no artificial sweeteners or sugar alcohols. ‘Communities’ includes local service and a project connecting companies with frontline institutions in need of various qualify of life goods. ‘Planet’ includes initiatives like the Almond Acre Initiative, a pilot program whose goal is to source 100% of almonds from farms leveraging regenerative farming techniques, as well as pollinator advocacy. These three pillars create a cohesive brand promise that reinforces the relationship between how we treat ourselves, others and the world around us.

Applegate Farms

Applegate Farms, LLC is focused on ‘Changing the Meat We Eat®’ by developing a holistic system that connects the health of humans, animals and the planet. The idea is simple: make products that taste good and do good by committing to a future in which meat is produced responsibly, with no antibiotics – ever – and a focus on humane treatment of animals. To date Applegate has raised 12MM animals in higher welfare conditions and provided craveable protein free from 700 prohibited ingredients. They’ve made significant donations to nonprofits and prevented nearly 700,000 pounds of harmful chemicals from entering our waterways. Next up is embracing regenerative agriculture: Applegate has committed that by 2025, 100% of their beef hot dogs will be sourced from certified regenerative farms. Senior Director of Mission & Advocacy Carolyn Gahn notes that to hold itself accountable, as of 2023 the company publishes an annual mission report measuring progress against its Mission Standards Index, which includes people, environmental sustainability, ingredient integrity and animal welfare.

Harmless Harvest

Harmless Harvest is working toward a future where coconut agriculture has a net positive impact on our climate. The connective tissue is replenishment: coconut water (and the brand’s other coconut-based products, like yogurt) provide electrolyte-rich hydration that replenishes the body, and the commitment to regenerative coconut farming is designed to replenish the planet. Harmless is loyal to the Nam Hom coconut, sourcing from organic certified farms in Thailand, where the company is headquartered and where its investment translates to new school uniforms, water filtration systems and mobile medical trucks for preventative healthcare in local communities. While there’s still work to be done, there are already demonstrable benefits to the ecosystem, soil, crop yield, farmer income and end product.

When it comes to purpose, thinking like a leader isn’t easy. Thankfully, these brands (and dozens more) are setting a new precedent where purpose isn’t just good business, it’s another lever for building and scaling great brands.

If you’re interested in rethinking your brand purpose, we’d love to continue the conversation. Please reach out at [email protected].

The 7 Wonders of College Dining

The 7 Wonders of College Dining

The 7 Wonders of College Dining

Understanding Gen Z dining trends to drive growth in retail

Gen Z consumers are entering peak college years, and while this demographic already has tremendous purchasing power, that will continue to grow as they gain independence and enter the workforce. As a result, meeting their needs has become essential for brands across categories. This generation is also extremely focused on education, with 84% of Gen Z consumers planning to go to college. As the first time many of them gain significant independence and make purchasing decisions without having to work through their parents, college becomes an effective window to understand what truly matters to Gen Z consumers and what they will prioritize as they enter adulthood.

While these students are busy learning about the 7 wonders of the world in their gen. ed. classes, we’ve studied their food trends to identify the 7 wonders of college dining.

Prevalence in On Campus Dining

Feed Me Now!
Insight

Evolving schedules, always on-snacking, and a culture used to immediate gratification means young people expect to get exactly what they want, when they want it! That means students expect good food quickly any time hunger hits (24/7).

Provocation

Fresh, high-quality, fast food 24/7 is a key need. Improving accessibility of food for anytime eating (without a lot of cooking) will be the expectation for this generation – How can we provide extreme convenience in the grocery store to allow retail to deliver and outcompete foodservice?

On Campus Examples
Universities are moving towards autonomous 24/7 markets and dining halls

Dining hall food delivery robots have surged on campuses

Grubhub has integrated with campus dining plans while DoorDash targets students

Premium vending delivers fresh food at all hours

Eco Eats
Insight

The environment is Gen Z’s number 1 concern, and they prioritize companies that authentically align with their values. From sourcing locally grown produce to embracing plant-based alternatives, they advocate for eco-friendly practices in food production, and are willing to pay a premium to do so.

Provocation

This generation’s commitment to environmental stewardship underscores the need for brands to align with these values. Embracing sustainability will help brands stay relevant!

On Campus Examples
Local sourcing is a key selling point for campus food service companies

Universities increasingly label environmental footprint of food

Students demand sustainable & reusable to-go dining containers

Default Diets
Insight

Gen Z consumers are much more likely to have dietary restrictions or to follow specific diets than the total population: 66% of Gen Z consumers follow a specific eating pattern or diet, vs 63% of millennials, 50% of Gen X and 41% of Boomers, and 10% of students on meal plans having food allergies vs 6% of the adult population. These consumers grew up with food technology addressing these needs (e.g. plant-based meat) and they’re increasingly expecting options that allow them to follow their diets without sacrificing quality.

Provocation

As dietary needs and restrictions become more and more common among Gen Z (Gluten free, plant based, allergens) there is an opportunity to delight consumers with higher quality options meeting these needs. Brands that have been able to address these needs are thriving (e.g. Siete, Made Good, Nature’s Bakery). How can companies deliver dietary needs without sacrifice in retail?

On Campus Examples
Smith College features an entirely gluten free dining hall

Foodservice companies increasingly make commit-ments around plant-based

Foodservice companies launch food stations entirely free of top 8 allergens

Craving Customization
Insight

Gen-Z has a desire for unique custom offers. Whether driven by dietary restrictions, a desire for greater variety, or a focus on individuality, consumers want and expect their food to be customized to their personal taste.

Provocation

Customization is becoming the norm – brands offering personalized products (Prose, Function of Beauty, Gainful Protein, etc.) are disrupting their respective categories. Where else can this be applied?

On Campus Examples
DIY stations are popular on campus

Colleges are increasingly using student feedback to influence dining plans

Students are looking for increased custom options in college dining

Global Grub
Insight

As the US becomes increasingly multicultural, Gen-Z is increasingly eager for ethnic flavors and cuisines. Multicultural students expect offerings that represent their cultures, and most students expect offerings that expand their palates.

Provocation

Authentically delivering flavors and products from other cultures is a massive opportunity, especially for cultures that are less well represented today. How can we bring international cuisine beyond the basics of Chinese, Indian and Mexican to life at retail?

On Campus Examples
Foodservice companies launch specific stations highlighting global cuisines

Boston College launched a program to bring international recipes across stations

Foodservice companies partner with chefs like Grace Ramirez to serve high quality international cuisine

Creating Community
Insight

In the post-covid world, students see food as a key element of building community. This is true both with their immediate on-campus community (they spend long hours socializing in dining halls), and with the broader local community (they prioritize eating at local restaurants).

Provocation

Gen Z consumers look to food to help them connect both with their social circles as well as with their local communities. How can companies better deliver a sense of community in retail through messaging or targeted innovation?

On Campus Examples
Aramark developed Local Restaurant Row which brings nearby eateries to campus

Oberlin let students eat at local restaurants using a meal swipe once a week

St. Olaf introduced a dining space with programming like trivia run by students

Cal Poly focused the design of their dining halls around creating student connections

Socially Savvy
Insight

Gen Z are digital natives who have grown up with unrestricted access to social media and rely on technology heavily in food. Influencers and celebrities have a big impact on their eating behavior, to the point where Gen Z often learns to cook through social media, and regularly try viral recipes.

Provocation

Social media and food are intertwined for Gen Z at an unprecedented level. Leveraging virality of recipes to resonate with Gen Z through LTOs and comms, and partnering with key influencers for product innovation are key opportunities, but how else might companies leverage the role of social media in Gen Z’s culinary development?

On Campus Examples
Colleges leverage ghost kitchens with Gen Z celebrities like Mr. Beast

QSR’s target Gen Z with influencer sponsored menu items (e.g., Renee Rapp x Sweetgreen)

Foodservice companies leverage food celebrities and equities to drive excitement

In summary, Gen Z college students want diverse multicultural and local foods to build community, both customized to their needs and available any time. Companies that can deliver on these needs in retail will be set up for success as this generation moves into the workforce and becomes a significant driving force in the economy.

As always, we want to hear from you! If you want any more information on any of our white papers, or have questions on how your brand can better address these needs, please reach out at [email protected].