No Cap: Disruptive Gen Z Trends

No Cap: Disruptive Gen Z Trends

No Cap: Disruptive Gen Z Trends

Overview:

Did you know Gen Z’s attention span is just 8 seconds? That’s about how long it takes to scroll past a meme or see a TikTok video go viral…then become old news. Welcome to the whirlwind world of Gen Z trends, where today’s slay is tomorrow’s cringe.

Forget everything you thought you knew about consumer behavior—Gen Z is rewriting the rulebook. In today’s fast-changing world, Generation Z, born in the late 1990s through early 2000s, leads the charge in redefining societal norms through their unique preferences and behaviors. Gen Z is outspoken and unapologetic, representing a generation with unparalleled access to information, diverse perspectives, and significant impact on global trends.

Gen Z makes up roughly 20% of the population and has over $360 billion in spending power, influencing what we buy, how we live, and what we believe. Many brand owners don’t understand just how different Gen Z is from previous generations. As a result, brands struggle to effectively engage this mobile-first, socially conscious generation.

In a competitive market, staying relevant requires shaking up old category norms and embracing a modern, even rule-breaking approach. By unlocking insights behind Gen Z’s behavior and cultural preferences, we uncover what drives their decisions and how brands can succeed with this influential generation of consumers. Here are 6 Gen Z trends to watch out for:

What it is:

It’s the strategy of integrating video game elements, such as challenges and points, into non-game environments to drive engagement, loyalty, and motivation.

Insight:

Gen Z is perpetually plugged in, spending 9+ hours per day on screens. With 90% of Gen Z being video gamers, they are wired for gamified experiences, and their shopping experience needs to be equally as engaging. Traditional shopping lacks the stimuli Gen Z expects in their daily life, and gamification is a way to engage Gen Z shoppers with new brands or brand experiences. With the gamification market projected to grow 25% from 2024-2030, there is a big opportunity for brands and retailers to increase Gen Z buy-in by incorporating game design features into the shopper journey.

Brand doing it right:

Peloton launched gamified rides that mimic a dynamic video game experience instead of watching an instructor through a 2D tablet. Riders must push themselves to score – high resistance, cadence, and output allow them to rack up points and move up the leaderboard. The sense of progress and achievement keeps riders hooked and coming back for more.


What it is:

Social commerce is the process of selling products directly through social media. From product discovery to checkout, the entire shopping experience takes place integrated with content on social media platforms.

Insight:

Social media is not just for scrolling! Social shops, such as TikTok Shop and Instagram Shop, spur discovery and purchase without users having to leave their social media feeds. US TikTok Shop sales hit $17.5 billion in 2024 with 75% of TikTok users saying they base their household purchase decisions on products they discover in the app. For Gen Z, social media is synonymous with shopping, making it central to discovery.

Brand doing it right:

E.l.f. Cosmetics has thrived on TikTok Shop by creating engaging content like trendy challenges and creative tutorials that appeal to the platform’s users. The brand collaborates with popular TikTok influencers and uses live streams to showcase products and interact with viewers. By integrating TikTok Shop, e.l.f. provides a seamless shopping experience with exclusive deals. Their relatable, fun brand voice and active engagement with user-generated content further enhance their success on the platform. By effectively combining these strategies, e.l.f. Cosmetics has tapped into TikTok’s vibrant and engaged community, driving brand awareness, engagement, and sales.


What it is:

In a time of uncertainty and stress, Gen Z looks fondly to eras they didn’t actually experience but perceive favorably, driving them toward products and aesthetics that evoke nostalgia.

Insight:

Gen Z looks back to the past to escape anxiety about the future of climate change, rapidly rising inflation, and global unrest. Nostalgia is escapism and Gen Z is embracing any way out: music, movies, fashion, and products. 80% of US Gen Zers like when brands bring back old aesthetic styles and 74% love when brands produce retro products.

Brand doing it right:

Olipop is a healthier soda that appeals to Gen Z through retro branding and throwback flavors. It positions itself as a healthier alternative to traditional soda while using cultural references from past decades in its advertising and social media. By blending nostalgic elements with modern health benefits, Olipop effectively attracts Gen Z, offering a product that reminds them of the past and fits their current lifestyle.


What it is:

Gen Z purchases products to curate aesthetics that align with their ideal self-image, using them as tools to express and enhance their personal identity.

Insight:

Growing up with social media has driven Gen Z to develop distinct aesthetics that reflect their cultural identity and set them apart from previous generations. Gen Z is willing to spend to join in on trendy “core” aesthetics. One popular aesthetic is “gorpcore”, which is when outerwear from brands like Patagonia, Arc’teryx, and Salomon are styled and worn as streetwear. Gen Z’s obsession with “cores” has driven over 1 billion views on aesthetic trend YouTube videos. Aesthetics aren’t just for fashion – food, beverage, and beauty brands are leaning into bold, bright aesthetics, social media appeal, and convenience to grab Gen Z’s interest.

Brand doing it right:

Glossier, celebrated for its minimalist beauty products, captivates Gen Z with its sleek, pastel packaging and emphasis on natural, dewy finishes that enhance everyday looks. The brand’s effortlessly chic aesthetic aligns perfectly with Gen Z’s preference for understated beauty. Its strong online presence and community-driven marketing make it easy for Gen Z to connect with and purchase its products, reinforcing the brand’s commitment to style and authenticity.


What it is:

Private label brands are taking off, connecting with Gen Z through “dupes” and resonant value propositions.

Insight:

Gen Z struggles with the realities of being financially independent in a world where household finances are more challenging than ever. They look for ways to be smart savers wherever possible. “Dupe” culture makes knock-offs permissible and even celebrated, evidenced by the 3.7B+ views of #dupe videos on TikTok. Private Label is praised by Gen Z for its “CPG dupes” with 64% of Gen Z always/frequently buying store brands. In the era of “dupes”, name brands need to be even more creative and diligent about communicating their value proposition to Gen Z since a brand name doesn’t always carry the same cred it once did.

Brand doing it right:

Walmart’s Great Value Chicken Dipping Sauce is considered a good dupe for Chick-fil-A Sauce, closely matching its sweet and tangy flavor. It’s more affordable, widely available in Walmart stores, and offers a similar taste experience for those who don’t have easy access to Chick-fil-A.


What it is:

Gen Z is increasingly aware of environmental issues and the impact associated with product consumption, but the convenience and affordability of consumer products continue to drive their use.

Insight:

Gen Z’s commitment to sustainability at times conflicts with their purchase behavior as they weigh the cost of products and struggle with ‘green’ claims made by brands. While 91% want to buy sustainable products, only 39% are willing to pay more for them. High living costs, climate frustration, and conflicting messages undermine their commitment to products deemed better for people and the planet. This struggle is evident in the projected 37% increase in per capita plastic waste by 2060.

Brand example:

The Stanley Cup tumbler has become a popular alternative to plastic water bottles. However the tumbler is made from plastic and other non-recyclable materials, and its production is resource intensive. Marketing it as a better alternative to single use options obscures the negative impact of limited recyclability, excessive packaging, and lack of durability.


Conclusion:

These Gen Z trends reveal a generation deeply influenced by technology, social awareness, and a desire for authentic, personalized experiences. In summary, brands that recognize and cater to these preferences will be well-positioned to engage and capture the loyalty of this influential generation.

1. Unlock Gen Z’s shopping potential by meeting them where they are

Gen Z’s shopping habits are shaped by their extensive screen time and gaming interests, leading them to favor interactive shopping experiences digitally and IRL. At the same time, social media platforms like TikTok and Instagram have become integral to their shopping practices, serving as primary channels for product discovery and purchase. Brands can effectively engage Gen Z by integrating gaming elements into their retail strategies and leveraging social commerce to create engaging omnichannel shopping experiences.

How will your brand leverage gaming elements and social media platforms captivate and engage Gen Z?

2. Align brands and communication with Gen Z’s unique needs and concerns

Gen Z is drawn to nostalgia and curated aesthetics, finding comfort in retro designs and expressing their ideal self-image through bold, trendy products. Influenced by social media, they invest in items that align with their personal identity. However, their strong environmental awareness conflicts with the realities of consumable products. Brands must navigate this complexity by integrating nostalgic and aesthetic appeal into their offerings while addressing the balance between sustainability and practicality.

Which past trends do you see making a comeback, and how will your brand jump on them?

3. Offer unique value to stand out in a sea of “dupes”

To capture Gen Z in a market where private label is winning, brands must emphasize authenticity, shared values, and strong digital engagement. Despite being price-conscious, Gen Z will spend more on name brands that offer compelling value, such as higher quality, ethical practices, and exclusivity. Effective use of social media and influencer partnerships, along with unique and personalized experiences, can set a brand apart and build loyalty by aligning with Gen Z’s desire for individuality and meaningful connections.

How will your brand stay ahead and leverage the “dupe” trend in response to the growing consumer preference for private label products?


Ready to connect with Gen Z consumers? Let’s get in touch, we have more insights to share on each of the trends above! Reach out to us at info@seuratgroup.com to discuss winning strategies to drive success with the next generation of consumers.

New Vocabulary Words:

1. No Cap:
Meaning: No lie, for real, genuinely.
Example: “I’m telling you, this game is the best, no cap.”
Origin: Originates from hip-hop culture, where “capping” means lying.

2. Flex:
Meaning: To show off or brag.
Example: “He’s always trying to flex his new car.”
Origin: Derived from bodybuilding and fitness culture, showing off muscles.

3. Simp:
Meaning: Someone who does too much for a person they like.
Example: “He’s such a simp for buying her all those gifts.”
Origin: Initially derogatory, it has become more mainstream.

4. Yeet:
Meaning: To throw something with force; also used as an exclamation of excitement.
Example: “He just yeeted that ball across the field!”
Origin: Became popular through Vine and TikTok videos.

5. Bet:
Meaning: An affirmation, agreement, or approval.
Example: “Want to hang out later?” “Bet!”
Origin: Common in African American Vernacular English (AAVE), widely adopted in mainstream culture.

6. Slaps:
Meaning: Really good, especially in reference to music.
Example: “This new song slaps!”
Origin: Refers to the percussive quality of music that’s hard-hitting.

7. Finsta:
Meaning: Fake Instagram account, typically used to post more personal content.
Example: “I only post those pictures on my finsta.”
Origin: A portmanteau of “fake” and “Instagram.”

8. Ghosting:
Meaning: Suddenly cutting off all communication with someone without explanation.
Example: “He ghosted me after our third date.”
Origin: Popularized with the rise of online dating and texting.

9. Glow Up:
Meaning: A significant improvement in appearance, health, or style.
Example: “She had a major glow up over the summer.”
Origin: Derived from “grow up,” but focusing on physical or lifestyle changes.

10. Stan:
Meaning: An obsessive fan.
Example: “I’m a total stan for this band.”
Origin: From Eminem’s song “Stan,” which tells the story of an obsessed fan.

11. Fam:
Meaning: Close friends or family.
Example: “What’s up, fam?”
Origin: Shortened form of “family.”

12. Low-key/High-key:
Meaning: Low-key means somewhat or secretly; high-key means very or openly.
Example: “I low-key love this song” / “I high-key need a vacation.”
Origin: Terms adapted from musical terminology.

13. Mood:
Meaning: Used to express that something is relatable.
Example: “That cat napping is such a mood.”
Origin: Gained popularity on social media platforms like Twitter.

14. Tea:
Meaning: Gossip or news.
Example: “Spill the tea!”
Origin: Derived from “T” in drag culture, meaning truth.

15. Salty:
Meaning: Bitter or upset.
Example: “She was salty about losing the game.”
Origin: Slang that has been popularized through social media.

16. Woke:
Meaning: Socially aware and attentive to issues of social justice.
Example: “Stay woke about what’s happening in the world.”
Origin: AAVE, has entered mainstream usage.

17. Rizz
Meaning: Shorthand for charisma, used when someone has a charming or magnetic personality
Example: “He’s got serious rizz.”
Origin: Became popular through social media platforms like TikTok and YouTube.

The Power of Purpose: Harnessing Brands for Good

The Power of Purpose: Harnessing Brands for Good

The Power of Purpose: Harnessing Brands for Good

Ask a marketer about their priorities these days, and you’ll likely hear a few common refrains – navigating economic uncertainty, incorporating AI technology and creating personalized experiences, to name a few. But more so than ever before, purpose has found its way into the conversation.

This comes as no surprise: Gen Z is inheriting a world riddled with challenges, and it seems everywhere you turn there’s a new data point proving how much they care about purpose. As EY aptly observes, “While the core issues that unite them vary from region to region, Gen Z is laser-focused on enacting change and taking action to achieve the future they desire for themselves and the world around them.” Once considered a nice-to-have, purpose is rapidly becoming an imperative for brands to grow with future generations. Even non-Gen Z consumers report that purpose significantly impacts purchasing decisions and loyalty. A recent study suggests consumers are four times more likely to support a brand with a strong purpose and six times as likely to stick by that brand in a challenging moment. The thing is, while it’s easy to declare a priority, purpose is challenging to execute well. Our experience suggests brands fall into one of three camps:

Laggards:

The worst offenders make thinly veiled attempts to take advantage of cultural conversation in a way that has little or no connection to their DNA. This manifests in inauthentic executions that ring hollow – for example, appropriating the rainbow during Pride Month or loudly praising female leaders on International Women’s Day while women remain woefully underrepresented on boards and in the top ranks of management.

Mainstream:

Most brands have admirably committed to doing good in a way that’s tied to the category in which they compete. Coffee and chocolate brands source ingredients in ways that are sustainable for people and planet. Apparel brands donate shoes or socks to people in need. This is good business, and we need these brands to continue their efforts.

Leaders:

A select few brands – and the focus of this paper – have managed to embrace purpose in a way that amplifies their core tenets. That is, their impact work is not just relevant to their category, but central to their brand promise. Consider this purpose marketing nirvana: complete harmony between what the product does for consumers and what the brand does for the world.

Here are 10 brands that can inspire the rest of us to harness the power of purpose.

ByHeart

ByHeart is on a mission to build a future where all caregivers can feel amazing about feeding their babies – regardless of how they do it. The product itself is a clean-ingredient, USA-made, all-in-one infant formula that boasts a closest-to-breastmilk protein blend and removes the need to choose between functional benefits like brain or digestive health. Its online community cluster provides expert answers and advice for breastfeeding and formula feeding. And every purchase contributes to ByHeart’s Open-Hearted Initiative, which together with nonprofit Baby2Baby provides infant formula, nutritional education & other essentials resources to families who need it most – lessening the burden & worry for caregivers while advocating for change that makes feeding more equitable. To date, ByHeart has donated more than 160,000 feeds.

Fenty Beauty

Fenty Beauty is on a mission to make beauty accessible to all. The brand, founded by Rihanna, took the industry by storm in 2017 with “The Fenty 40,” its radically inclusive portfolio of foundations including skin tones that are historically harder to match. (The portfolio has since expanded to include over 50 shades.) Fenty’s 2022 Icon Lipstick campaign featured the tagline “Made to Be Seen,” elegantly weaving the product benefit with a message of inclusivity and inviting consumers (especially BIPOC) to stand tall and be seen. Fenty Beauty also has a long-standing partnership with the Clara Lionel Foundation, which has given more than $100M in grants across the Caribbean & is dedicated to supporting BIPOC communities. A pioneer of ultra-inclusive beauty, it has catalyzed “the Fenty Effect,” spurring other beauty brands to launch their own product lines that are not just inclusive of brown & black consumers, but truly designed for them.

Cotopaxi

Outdoor adventure gear brand Cotopaxi asserts that “adventure inspires people to see the world and make it better.” While its products are ideal for seeing the world, they clearly deliver on making it better, too: Cotopaxi gear is designed to create as little waste as possible, with 94% of products containing repurposed, recycled or responsible materials. By next year, 100% of their products will meet this standard. Cotopaxi’s brand promise goes beyond minimizing manufacturing waste and invites consumers to take part in the process. Their trade-in & repair program (Mas Vida) allows consumers to trade in old gear for gift cards, and the trade-ins are then repurposed and given new life, quite literally becoming part of the fabric of their next product. A delightful upshot of this process is that many products are unique: their beloved Kapai bags are made entirely from leftover fabric scraps, with local artisans deciding how to piece them together in the most interesting way.

Chewy

Pet e-tailer Chewy.com has a passion for pets. The website gives new and seasoned pet parents access to an endless supply of products and services designed to help pets lead happy, healthy lives. Optional subscriptions make pet parenting even easier by delivering everything from premium food to flea treatment and peepee pads right to your door. The brand shows up across touchpoints with warm, inviting visuals and small, personal touches that reinforce its identity as a trusted partner in pet parenthood. Not surprisingly, the brand is also active in philanthropic efforts, donating essentials to rescues and facilitating adoptions to connect pets with loving homes. To date Chewy has donated more than $180MM in pet products to ensure shelter and rescue animals get the quality care they deserve.

Melissa & Doug

Toy manufacturer Melissa & Doug is on a mission to make the world a better place for children through the power of play. In a world of screens and dwindling attention spans, Melissa & Doug toys are 100% screen-free & designed to spark imagination. Beyond providing obvious social and emotional development benefits, the portfolio famously includes wooden toys that are longer-lasting and biodegradable. Melissa & Doug’s approach to philanthropy thoughtfully centers around creating more opportunities for open-ended play among children who might otherwise lack them: to date they’ve donated over 5,000 screen-free toys to pediatric patients & family support centers, contributed over 500 volunteer hours to causes dedicated to helping children thrive (from stocking backpacks to hosting food drives), and given directly to charitable organizations that assist children in unstable environments.

Blueland

Blueland’s mission is to make it “easy to be eco,” focusing primarily on eliminating single-use plastic from our oceans and landfills. The portfolio includes pods of dish, laundry and toilet cleaning products designed to be used the same way as conventional products but without the plastic. As CEO & co-founder Sarah Paiji Yoo says, “we work tirelessly to remove barriers to using our products and ensure they’re just as effective as they are convenient. No one should have to sacrifice a clean home for a clean planet.” Blueland educates consumers about going green not only by proving its products are highly effective, but also by publishing practical tips for sustainable living. The brand is highly involved in activism, with Paiji Yoo playing a key role in initiatives like Amazon’s plastic-free shipping pilot and recent legislation banning plastic pods in New York City.

Cora

Cora’s mission is to make period care accessible to all – inspired by the belief that every body deserves comfort. This belief manifests in products like 100% organic cotton tampons and pads, and in its portfolio of reusables, including discs, cups and period underwear. As a B corp, the company meets the highest standards of verified social and environmental performance, public transparency, and legal accountability. And with each purchase, Cora donates period products and body literacy resources to people who might otherwise go without. As CMO Dana Cohen notes, “Our giving mission is important to our customers, but also to our employees, who feel like we’re making a difference. To date, the brand has donated 24MM products, with 75% of domestic giving dedicated to BIPOC communities.

KIND

KIND Snacks is committed to creating a kinder and healthier world – one act and one snack at a time – with a brand promise that includes being kinder to our bodies, our communities and our planet. ‘Bodies’ involves a commitment to wholesome, low-glycemic snacks with high-quality, recognizable ingredients and no artificial sweeteners or sugar alcohols. ‘Communities’ includes local service and a project connecting companies with frontline institutions in need of various qualify of life goods. ‘Planet’ includes initiatives like the Almond Acre Initiative, a pilot program whose goal is to source 100% of almonds from farms leveraging regenerative farming techniques, as well as pollinator advocacy. These three pillars create a cohesive brand promise that reinforces the relationship between how we treat ourselves, others and the world around us.

Applegate Farms

Applegate Farms, LLC is focused on ‘Changing the Meat We Eat®’ by developing a holistic system that connects the health of humans, animals and the planet. The idea is simple: make products that taste good and do good by committing to a future in which meat is produced responsibly, with no antibiotics – ever – and a focus on humane treatment of animals. To date Applegate has raised 12MM animals in higher welfare conditions and provided craveable protein free from 700 prohibited ingredients. They’ve made significant donations to nonprofits and prevented nearly 700,000 pounds of harmful chemicals from entering our waterways. Next up is embracing regenerative agriculture: Applegate has committed that by 2025, 100% of their beef hot dogs will be sourced from certified regenerative farms. Senior Director of Mission & Advocacy Carolyn Gahn notes that to hold itself accountable, as of 2023 the company publishes an annual mission report measuring progress against its Mission Standards Index, which includes people, environmental sustainability, ingredient integrity and animal welfare.

Harmless Harvest

Harmless Harvest is working toward a future where coconut agriculture has a net positive impact on our climate. The connective tissue is replenishment: coconut water (and the brand’s other coconut-based products, like yogurt) provide electrolyte-rich hydration that replenishes the body, and the commitment to regenerative coconut farming is designed to replenish the planet. Harmless is loyal to the Nam Hom coconut, sourcing from organic certified farms in Thailand, where the company is headquartered and where its investment translates to new school uniforms, water filtration systems and mobile medical trucks for preventative healthcare in local communities. While there’s still work to be done, there are already demonstrable benefits to the ecosystem, soil, crop yield, farmer income and end product.

When it comes to purpose, thinking like a leader isn’t easy. Thankfully, these brands (and dozens more) are setting a new precedent where purpose isn’t just good business, it’s another lever for building and scaling great brands.

If you’re interested in rethinking your brand purpose, we’d love to continue the conversation. Please reach out at info@seuratgroup.com.

The 7 Wonders of College Dining

The 7 Wonders of College Dining

The 7 Wonders of College Dining

Understanding Gen Z dining trends to drive growth in retail

Gen Z consumers are entering peak college years, and while this demographic already has tremendous purchasing power, that will continue to grow as they gain independence and enter the workforce. As a result, meeting their needs has become essential for brands across categories. This generation is also extremely focused on education, with 84% of Gen Z consumers planning to go to college. As the first time many of them gain significant independence and make purchasing decisions without having to work through their parents, college becomes an effective window to understand what truly matters to Gen Z consumers and what they will prioritize as they enter adulthood.

While these students are busy learning about the 7 wonders of the world in their gen. ed. classes, we’ve studied their food trends to identify the 7 wonders of college dining.

Prevalence in On Campus Dining

Feed Me Now!
Insight

Evolving schedules, always on-snacking, and a culture used to immediate gratification means young people expect to get exactly what they want, when they want it! That means students expect good food quickly any time hunger hits (24/7).

Provocation

Fresh, high-quality, fast food 24/7 is a key need. Improving accessibility of food for anytime eating (without a lot of cooking) will be the expectation for this generation – How can we provide extreme convenience in the grocery store to allow retail to deliver and outcompete foodservice?

On Campus Examples
Universities are moving towards autonomous 24/7 markets and dining halls

Dining hall food delivery robots have surged on campuses

Grubhub has integrated with campus dining plans while DoorDash targets students

Premium vending delivers fresh food at all hours

Eco Eats
Insight

The environment is Gen Z’s number 1 concern, and they prioritize companies that authentically align with their values. From sourcing locally grown produce to embracing plant-based alternatives, they advocate for eco-friendly practices in food production, and are willing to pay a premium to do so.

Provocation

This generation’s commitment to environmental stewardship underscores the need for brands to align with these values. Embracing sustainability will help brands stay relevant!

On Campus Examples
Local sourcing is a key selling point for campus food service companies

Universities increasingly label environmental footprint of food

Students demand sustainable & reusable to-go dining containers

Default Diets
Insight

Gen Z consumers are much more likely to have dietary restrictions or to follow specific diets than the total population: 66% of Gen Z consumers follow a specific eating pattern or diet, vs 63% of millennials, 50% of Gen X and 41% of Boomers, and 10% of students on meal plans having food allergies vs 6% of the adult population. These consumers grew up with food technology addressing these needs (e.g. plant-based meat) and they’re increasingly expecting options that allow them to follow their diets without sacrificing quality.

Provocation

As dietary needs and restrictions become more and more common among Gen Z (Gluten free, plant based, allergens) there is an opportunity to delight consumers with higher quality options meeting these needs. Brands that have been able to address these needs are thriving (e.g. Siete, Made Good, Nature’s Bakery). How can companies deliver dietary needs without sacrifice in retail?

On Campus Examples
Smith College features an entirely gluten free dining hall

Foodservice companies increasingly make commit-ments around plant-based

Foodservice companies launch food stations entirely free of top 8 allergens

Craving Customization
Insight

Gen-Z has a desire for unique custom offers. Whether driven by dietary restrictions, a desire for greater variety, or a focus on individuality, consumers want and expect their food to be customized to their personal taste.

Provocation

Customization is becoming the norm – brands offering personalized products (Prose, Function of Beauty, Gainful Protein, etc.) are disrupting their respective categories. Where else can this be applied?

On Campus Examples
DIY stations are popular on campus

Colleges are increasingly using student feedback to influence dining plans

Students are looking for increased custom options in college dining

Global Grub
Insight

As the US becomes increasingly multicultural, Gen-Z is increasingly eager for ethnic flavors and cuisines. Multicultural students expect offerings that represent their cultures, and most students expect offerings that expand their palates.

Provocation

Authentically delivering flavors and products from other cultures is a massive opportunity, especially for cultures that are less well represented today. How can we bring international cuisine beyond the basics of Chinese, Indian and Mexican to life at retail?

On Campus Examples
Foodservice companies launch specific stations highlighting global cuisines

Boston College launched a program to bring international recipes across stations

Foodservice companies partner with chefs like Grace Ramirez to serve high quality international cuisine

Creating Community
Insight

In the post-covid world, students see food as a key element of building community. This is true both with their immediate on-campus community (they spend long hours socializing in dining halls), and with the broader local community (they prioritize eating at local restaurants).

Provocation

Gen Z consumers look to food to help them connect both with their social circles as well as with their local communities. How can companies better deliver a sense of community in retail through messaging or targeted innovation?

On Campus Examples
Aramark developed Local Restaurant Row which brings nearby eateries to campus

Oberlin let students eat at local restaurants using a meal swipe once a week

St. Olaf introduced a dining space with programming like trivia run by students

Cal Poly focused the design of their dining halls around creating student connections

Socially Savvy
Insight

Gen Z are digital natives who have grown up with unrestricted access to social media and rely on technology heavily in food. Influencers and celebrities have a big impact on their eating behavior, to the point where Gen Z often learns to cook through social media, and regularly try viral recipes.

Provocation

Social media and food are intertwined for Gen Z at an unprecedented level. Leveraging virality of recipes to resonate with Gen Z through LTOs and comms, and partnering with key influencers for product innovation are key opportunities, but how else might companies leverage the role of social media in Gen Z’s culinary development?

On Campus Examples
Colleges leverage ghost kitchens with Gen Z celebrities like Mr. Beast

QSR’s target Gen Z with influencer sponsored menu items (e.g., Renee Rapp x Sweetgreen)

Foodservice companies leverage food celebrities and equities to drive excitement

In summary, Gen Z college students want diverse multicultural and local foods to build community, both customized to their needs and available any time. Companies that can deliver on these needs in retail will be set up for success as this generation moves into the workforce and becomes a significant driving force in the economy.

As always, we want to hear from you! If you want any more information on any of our white papers, or have questions on how your brand can better address these needs, please reach out at info@seuratgroup.com.

2024 Challenger Brand Paper: Breaking Through Via Cultural Connectivity

2024 Challenger Brand Paper: Breaking Through Via Cultural Connectivity

2024 Challenger Brand Paper: Breaking Through Via Cultural Connectivity

Introduction

This year’s challenger brand paper highlights the role of cultural connectivity in building breakthrough brands. The U.S.
is becoming increasingly diverse (diversity index +11% over last decade, source), and we consequently see a rise in the importance of cultural sharing & connectivity. Brands able to harness cultural connectivity differentiate themselves and increase their mental availability. Creating cultural connectivity can come to life through democratizing traditional ingredients or recipes, headlining culturally relevant brand origin stories or missions, and engaging with consumers through broader messaging and specific social strategies. Excitingly, this connectivity is reciprocal in nature. As founders and brand builders look to share pieces of their backgrounds, consumers look to widen their world view, incorporate new experiences, and/or find a piece of home by engaging with and learning from brands with strong cultural heritages.

We’ve all seen the challenger brand landscape shift over the past several years: it’s become harder to break through and scale, capital is harder to come by, and exits / acquisition activity is less frequent. Those that have been able to break through often do so via the ability to authentically connect with consumers (and frequently, through cultural connectivity), hence our focus on the phenomenon in this year’s paper.

Cultural connectivity is a relevant driver of value creation across the consumer products landscape. Consumers are swarmed with an abundance of choice, searching for the best products that will permeate their everyday lives. Our paper highlights “breakthrough challenger brands” that have successfully mainstreamed on this thread of cultural connection – creating meaningful consumer share of mind and achieving over $100MM in sales. We also showcase our top emerging challenger brands that are poised for success via growing resonance, stemming from their ability to authentically leverage cultural ties and welcome consumers of all backgrounds.

Food & Beverage
Breakthrough Challengers

Siete

Highlighted by the Seurat challenger paper in 2019, Siete has quickly risen to breakthrough status in just a few short years. Inspired by the founders’ mission to adapt traditional recipes to allow family members on an autoimmune-friendly diet to partake in family meals, Siete strives to reinvent authentic Mexican cuisine with cleaner, healthier ingredients. Their overarching mission has enabled them to successfully expand into a wide swath of categories from tortillas, salsas, and seasoning to cookies. Every aspect of the Siete brand is inspired by the founders’ heritage — from ensuring that every item is approved by their grandmother, to the brand name, which represents the seven members of the Garza family. Since its founding in 2014, Siete has reached $400MM in revenue (2023) (Source).

Momofuku Goods

Momofuku Goods, an offshoot of the famed restaurant group, is bringing its restaurant’s culinary staples– from noodles to sauces– to home chefs. Momofuku’s 20-year heritage in the restaurant industry brings credibility to the line, which has grown a dedicated following worthy of breakthrough status. After research found that 80% of their social media followers didn’t live in cities containing Momofuku restaurants, the team was inspired to create products that gave more fans access to the brand’s recipes. Beyond the restaurant’s reputation for tasty, authentic dishes, the professional kitchen inspired labels on pack bring an elevated level of authenticity to the products, and further bring the restaurant experience home. Clearly, fans from all over are connecting with the brand — Momofuku passed $100MM in annual revenue in 2023, with over 50% derived from its CPG business (Source).

Topo Chico

Topo Chico is a standout example of how to break through in beverage via cultural connectivity. Inspired by the legend of the daughter of Aztec Emperor Moctezuma, the brand has successfully expanded its portfolio beyond the core mineral water to include Sabores, Margaritas, Agua frescas, and hard seltzer with Mexican inspired flavors like guava. Topo Chico leverages the message of ‘follow your thirst for discovery’ to celebrate its ability to draw consumers to new drink types and flavors. Topo Chico as a brand has tremendous badge value, transforming sparkling water from something to be enjoyed to a signifier of exploration and the appreciation for products with a rich history. The brand was acquired by Coca-Cola and surpassed $200MM in sales earlier this decade. (Source)

Emerging Challengers

Bachan’s

You may have noticed Bachan’s unique red squeeze bottle amongst a sea of American-style barbecue sauces. The Japanese barbecue’s unique & delicious flavor is a product of the founders’ painstaking commitment to authenticity. The sauce starts with a recipe that has been passed down for generations and is packaged using a cold-fill technique, which allows the sauce to taste just like the version made fresh in the family kitchen, bringing authentic, tangy flavors from their kitchen to yours. Bachan’s eclipsed $30MM in annual revenue, and recently became the top selling shelf stable barbecue sauce in the natural category (Source).

Yolélé Foods

Yolélé Foods is on a mission to introduce a revolutionary West African ancient grain, Fonio, to the North American market. While Fonio boasts a superior nutritionalprofile to rice or quinoa, it is relatively unknown in America – until now. Yolélé’s convenient preparation and variety of flavors are a delightful invitation for consumers to try the new grain and bring it into their rotation. Ultimately, the brand also hopes to improve economic prosperity for West Africa by increasing demand for Fonio and reinvesting profits back into local communities.

Omsom

With home cooks and food critics alike praising Omsom’s products for their “game changing” sauces, this brand is democratizing access to authentic Asian flavor. Omsom was created by two sisters who were born to Vietnamese immigrants. Their vision was to create products that bring loud & proud Asian flavors to meals any day of the week. Consumers are delighted to be able enjoy the sauces & noodles with ease, and without cultural compromise. The brand leverages social media as a key storytelling mechanism, engaging with their consumers, and speaking on current events. Omsom made its grocery debut in Whole Foods last year. (Source 1, Source 2)

Sanzo

Filipino-American founded Sanzo celebrates its sparkling waters as a way to explore Asian flavors, touting themselves the first Asian-inspired sparkling water made with real fruit and no added sugar. In unique flavors like lychee and calamansi, the brand offers a fresh take on the category. A mission to “bridge cultures by connecting people to authentic flavors” whether these flavors are a “taste of home or a source of discovery” is core to the brand, promoting the idea of wanting to connect over and share culture. (Source)

Bawi

Inspired by the cofounders’ upbringings in Monterrey, Mexico and Austin, TX, Bawi is modernizing the traditional Mexican aqua fresca through a sparkling take that’s nostalgic and new at the same time. Cited as a best new product of 2022 from BevNet, the brand has earned distribution in over 600 stores nationally from Sprouts & Safeway to a myriad of specialty stores. (Source 1, Source 2)

Personal Care / Beauty
Breakthrough Challengers

Briogeo

Built for all hair types and textures, Briogeo is a black-owned haircare brand that has disrupted the industry. As part of the haircare renaissance that hair products aren’t one size fits all, Briogeo helps consumers find the right products for their specific hair needs and goals. Founded on values of love, invention, and inclusivity, Briogeo was created as a means to spread joy and happiness – an ode to CEO + Founder Nancy Twine’s core memories of time spent creating beauty treatments in the kitchen with her mother. The company has succeeded in inviting in a diverse cohort of consumers and generated over $100 million in revenue in 2022. (Source)

Dr. Jart+

Korean skincare brand Dr. Jart+ has broken through the industry by bringing renowned Korean ingredients and skincare practices into the mainstream. Consumers look to K-beauty for skincare done right, and Dr. Jart+ specifically for the proprietary ingredient complexes they’ve developed in the skin-science labs. Consumers have bought into their high-performance derma care earning the brand $500 million in sales in 2019. (Source)

Emerging Challengers

Ceremonia

Ceremonia is a bright spot in hair care, celebrating LatinX heritage through clean hair care solutions made from ingredients popular in Latin American culture. Born from the desire to make hair care more tailored to and accessible to Hispanic consumers – the largest minority in the US – Ceremonia empowers consumers who are rarely centered in this category. In 2022, the company produced $20 million in revenue and became the first Latinx-owned brand fully available in-stores & online at Sephora. (Source 1, Source 2)

Korres

Greek skincare brand Korres harnesses the powerful bounty of Greek biodiversity into personal care products. Driven by the desire to spread the power of rich endemic resources, Korres features ingredients like Greek olive, black pine, and Santorini Grape in their skin & body care products. While larger in Greece with $97 million in sales in 2021, the brand is growing in the US (~$30 million in sales in 2022) as consumers latch onto the magic of ingredients packaged into Korres’ products. (Source)

Eadem

Vegan skincare company Eadem has identified a gap in skincare products designed for darker skin tones. Messaged as skincare “finally made for us,” Eadem puts women of color at the forefront with the goal of bringing skincare solutions to those who have been excluded for far too long, making the industry a more inclusive space. While the company’s revenue is undisclosed, the brand (and especially it’s Milk Marvel Dark Spot Serum) is blowing up online because of its use of science backed and heritage aligned ingredients designed for melanin-rich skin. (Source)

Nopalera

Nopalera is a Chicana-owned clean personal care brand rooted in the cactus – a symbol of Mexican heritage that also has many health benefits. The brand’s star ingredient is the nopal plant, better known as the prickly pear cactus, which is incredibly resilient and thus a representation of Mexican resilience. By bringing this native Mexican powerhouse to the limelight, Nopalera works to spotlight Mexican culture and share it with the world. (Source)

Conclusion
CPG brands leveraging cultural connectivity become part of everyday life, teaching consumers a bit about the world, or making them feel at home.

Our top emerging challenger brands authentically share their cultures as key to their mission and communications, all while encouraging mainstream trial and adoption through accessible entry and education, making their products tailored to their culture, but enjoyable to all. This strategy of cultural sharing creates genuine connections with consumers, allowing those of the same cultures to see more true representation at shelf, and allowing consumers of all backgrounds to learn about, and celebrate new cultures in their everyday lives.

As always, we want to hear from you! If you’d like more information on any of our challenger brand studies, or want to share a brand of your own, please reach out at info@seuratgroup.com.

Winning the Omni-Shelf

Winning the Omni-Shelf

Winning the Omni-Shelf


A significant transition has occurred in omnichannel retail

The “omni-shelf” is now upon us and serves as the lens through which customer planning and commerce marketing occur. While the in-store shelf and digital shelf are quite different, these mediums have become increasingly connected. Winning share of visibility in-store and online with retail partners will separate brands that gain share from those that lose. Manufacturers must master the capabilities that drive visibility in each ‘omni-shelf’ medium and integrate planning across retailers to maximize the return on their investment.

The omni-shelf has broadened the playing field and requires brands to be available and stand out. Though in-store and online dynamics vary, the goal is the same: maximize visibility in an increasingly crowded ecosystem.

Brands need to have a clear understanding of what it takes to stand out amongst these differing environments

The Omni-Shelf Ecosystem

To evolve and integrate customer planning often requires viewing these omni-shelf mediums as one integrated commerce ecosystem and orchestrating each lever together.

As brands navigate this ecosystem, they must evaluate how they are partnering with retailers to best communicate with the shopper, maximize visibility and drive sales velocity.

Shopper:

Shift to online shopping for convenience will only continue, but in-store shopping still represents the lion’s share of spending. Physical shelf assortment and inventory enables online shopping, home delivery and curb-side pickup.

Omni-Shelf Ecosystem

Retailer:

Embraced their digital shelf and .com model to meet their shoppers where and how they want to engage. In parallel, they have created their own retail media networks are highly correlated with advertising investment geared towards lower funnel marketing tactics.

Visibility:

Share of in-store shelf and digital visibility are highly correlated with a brand’s share of sales and growth at that retailer.

Retail Velocity:

The goal of winning the omni-shelf is to drive your brand’s retail velocity. Brands with the strongest retail velocity merit more space, which leads to more brand holding power, item range and presence, creating a flywheel effect.

Omnichannel Planning Best Practices

Each omni-shelf medium is unique and requires brands to master best practices to maximize share of visibility.

Omnichannel Planning Best Practices

In-Store Shelf:

Influencing retail execution and at-shelf visibility is tied to winning the category manager’s share of mind and engagement through the retailer planning cycle. Influence occurs by aligning with the category manager’s goals and using persuasive insight as the ‘currency’ to create a category vision and position the brand in its most compelling frame of reference, fueling category growth and market share gains. This type of category vision and plan arms the category manager to drive the change at shelf within their organizations.

Digital Shelf:

Visibility on retailer websites can be generated organically via retailer algorithms or paid for through sponsored retail media investments. The digital shelf is smaller and more competitive, so understanding and optimizing your share of organic and paid is key to winning in this space. Gaining organic share is a dynamic process that rewards an optimized digital shelf presence and positive consumer experiences. Bolstering organic visibility with paid search or display activations requires continuous intelligence on competitor and category activity along with test and learn measurement.

‘Phygital’ Planning Integration

Countless research has proven the interconnected “phygital” in which touchpoints in-store drive digital sales and vice versa. The impact of each strategy is more effective when integrated. Key to success is aligning strategies and budgets that often exist in different functions into a coordinated planning approach with each retailer. Winning brands have evolved organizational structure, integrating Sales and Marketing functions and aligning retail media budgets across trade, shopper, and national media teams. These changes remove silos and create efficiency through unified customer plans. This establishes planning leverage with retail customers, as investments in retail media can impact in-store execution and facilitate the strategic planning to obtain the customer’s first-party data.

Digital Shelf & Retail Media Master

While traditional brand marketing builds awareness, resonance and consideration (upper funnel), retail media is an effective medium to drive conversion (lower funnel) and sales growth. Brands and agencies can optimize their digital shelf presence, retail media investment and online performance across three interconnected areas:

1. Digital Shelf:

Establish targets for core Product Detail Page metrics on each retailer: availability/assortment, promos, content (images, description, titles), ratings, and reviews. Work to achieve 100% scores against these targets. For new clients to the space, targets can be established by considering scores of their competitive set and using that as a baseline or benchmark.

2. Product Visibility:

Optimize organic and paid visibility of product assortment, generated through search and/or menu navigation. Understand competitive activity in-flight to better optimize retail media activations including sponsored search and display.

3. Sales Performance:

As a rule of thumb, share of visibility within your category should be in line with or greater than market share online. Continuously optimize metric performance and track impacts on visibility and sales performance. Fundamentally, leveraging data intelligence tools for competitive and market insights will help you optimize visibility strategies and effectively allocate retail media investments for improved sales.

Summary
How to maximize visibility in the Omni-Shelf environment
  • Broaden your retailer planning lens to include both the in-store and digital shelves with the goal of maximizing share of visibility.
  • Build omnichannel planning best practices for both in-store influence and online digital shelf visibility.
  • Integrate these capabilities into an interconnected “phygital” planning approach at each retailer to win each omni-shelf touchpoint.
  • Create an Omni-shelf flywheel to enhance brand visibility across mediums and maximize return on overall investment.
  • Measure three interconnected areas: digital shelf, product visibility and sales performance across key retailers to continually optimize investment, and growth.
About the Growth Paper Authors
Winning the Omni-Shelf has been a collaboration between the Seurat Group and Shalion.

Please reach out to us with any questions or comments. We are delighted to be of assistance.

Seurat is a leading insight-based consulting firm that specializes in using layered insights to unlock new ways to delight consumers and drive growth. Seurat’s work gives clients the clarity and conviction to act and invest in a better future for their brands.

Email: info@seuratgroup.com

Shalion is a global retail data analytics firm that empowers clients to boost online sales like never before. Shalion makes growth possible for brands and agencies looking to win the lion’s share of eCommerce through actionable insights.

Email: info@shalion.com